Sixty years of answering. Now it never stops.

Meet Riley. When your techs are on a rooftop in Clearbrook and the office line rings for the fourth time, she picks up. She books real appointments into your Google Calendar, reads every one back to the caller before it lands, and texts a confirmation.

Call her now: (778) 765-3436 She's live. Try booking a furnace repair and see what she does.

Your office line, (604) 200-0178, does not change. Riley only catches what you can't.

You have answered Fraser Valley phones since 1962

1962Hugh Penner opens the doors

2019John Paul comes on as partner

TodaySix cities, Daikin and Bradford White

NextThe calls you never hear about

What Riley does for AirVantage

Built around how a sixty year old heating company actually runs, not a call centre script.

01

Books into your real calendar

She checks Google Calendar for genuinely free windows, offers two, and books a two hour arrival window. No double bookings, ever.

02

Reads every booking back

Name, address, job, time, read aloud to the caller before anything is saved. What they heard is what gets booked, or nothing does.

03

Texts the customer, and chases the ones who hang up

Instant confirmation text after booking. If a caller drops before booking, she texts them so the lead is not simply gone.

04

You text her, she tells the customer

Send "heading to the Clearbrook job" from your cell and she texts that customer a heads up. Fewer "where is my tech" calls to the office.

05

Never closed

No heat at 9 pm in January? She answers, books the morning's first window, and flags it urgent for you.

06

Knows her limits

She never quotes prices, that is yours. Anyone describing a gas smell is told to call FortisBC or 911 first. Anything unusual becomes a callback for you.

Your dashboard, the morning after

Every call, booking, and text she handles is logged. This is sample data. Yours fills in from day one.

AirVantage Heating & Cooling · Riley's activityTuesday 7:04 am

Time	Caller	What happened	Outcome
9:12 pm	(604) 850-••31	Furnace short cycling, no heat upstairs	Booked, today 8-10 am
8:31 pm	(778) 552-••04	Ductless head leaking, Mission	Booked, today 12-2
7:48 pm	(604) 241-••90	Hot water tank, no hot water at all	Booked, today 10-12
6:15 pm	(604) 302-••77	Asked about Daikin heat pump rebates	Callback flagged for you
5:52 pm	(604) 852-••14	Hung up before booking	Text-back sent, replied, booked Thu

How she plugs into your day

Nothing to install, and nothing changes for your customers.

Keep your number. (604) 200-0178 stays exactly as it is. Your phone rings first, always.
Forward the misses. One carrier setting sends only unanswered calls to Riley. Answer when you can, she catches the rest.
Connect your calendar. Two clicks with your Google account. Bookings appear as if you typed them yourself.
That is it. She answers as AirVantage Heating and Cooling from the first ring.

Hear her yourself. It takes one call.

The number below is a live demo, answering right now. Call it the way a customer with a dead furnace would, and hear what your after hours callers could be getting.

(778) 765-3436

Prepared for AirVantage Heating & Cooling by Groundcrew AI (Fraser Valley) · hello@groundcrewai.ca · This is a private demonstration page, not affiliated with or endorsed by AirVantage Heating & Cooling, yet.